President and CEO Report - Annual Report 2020/2021

We would like to acknowledge the traditional owners of the land on which we work, walk and live, the Wulgurukaba and Bindal people. We pay our respects to elders past, present and emerging.

I am incredibly proud of our achievements over the past 12 months and the ongoing determination, creativity and care demonstrated by management and staff as they support people in our community throughout these challenging times. We acknowledge and thank our funding bodies, partners and all supporters. Through our trusting partnerships we are able to achieve positive outcomes with people throughout our local communities.

Our highlights this year include:

  • Across all services we have supported 3,551 people and delivered 34,303 hours of service delivery
  • Developing and implementing collectively with our Leadership Team and Management Committee, a new 5-year Strategic Plan, with three key priority areas: Growth & Sustainability; Practice & Capability and Leadership & Governance – see more below
  • Refreshing our organisation’s values, and reviewing how these are tied into our workplace culture and everyday approach with our trusted peers, sector partners and other workers in our community
  • Working with Child Safety, Act for Kids and Queensland Health to deliver First Steps to a young mother and baby, which successfully resulted in mum and bub safely returning home together
  • Starting our realignment of branding and program names, which saw Shared Family Care rebranded to Althea Projects Foster and Kinship Program (AFKP). Stay tuned for more exciting developments in the coming year
  • Renewal of a new three (3) year funding agreement for AFKP
  • Morehead Meals continues to evolve into a sustainable social enterprise at TDIC. Our distribution of low cost healthy and nutritious meals is growing, so we can better support the needs of people who are vulnerable in our community
  • Continuing to deliver our new Mobile and Outreach Homelessness Service, which we expect will result in ongoing sustainable funding
  • AFKP and our Corporate Team relocating to bigger new premises in 1/5-11 Fleming Street, Aitkenvale
  • Implementing our new Finance and Audit Sub-Committee, strengthening our operational and strategic engagement across our Management Committee and staff
  • Another year of generous support from a number of businesses in our community that we are humbled by. See our thank you page for our supporters
  • Implementing our continuity plans across all services in late June that again adequately ensured all programs continued to deliver our services during the Townsville lock-down period
  • Launching our new Reconciliation Action Plan in September, embracing our commitment to advancing reconciliation
  • Administering over $10,000 as part of our Reconciliation Grants to 166 recipients.

With our solution-focused, strengths-based approach, the coming 12 months provides great optimism and opportunities that we will embrace.

You will read more details throughout this document.

Finally, I would like to thank all our managers, staff and volunteers for their tremendous efforts, as well as all our government agencies, stakeholders and supporters who help us to make a difference in the lives of people in our community. I would also like to acknowledge and thank the leadership of all members of our Management Committee. I thank you for your guidance and support.

Paula La Rosa



President’s Message

This is my first year as chair and I am proud to be associated with the organisation, the values we work by and difference we make.

I would firstly like to acknowledge the effort and commitment of Paula La Rosa, the management team, staff, supporters, carers, and volunteers of this great organisation. The reputation of the organisation and the value to the community is truly something to be proud of. The time and effort invested in working with funders, partners and the community is paying dividends as evidenced by the outcomes we are achieving and the ongoing positive relationships we have in place.

This year as well as retaining invaluable knowledge and experience on the Management Committee we have welcomed a number of new people who bring added enthusiasm and new insights into the decision-making process. I would like to acknowledge the time and effort invested by everyone on the committee.

To the funders, partners, stakeholders and government agencies, we would not be able to function without your commitment and support and we look forward to working together to ensure the best outcomes for the community we live in and the people we support.

Alan Newman



Thank you

Our achievements are only possible due to the ongoing support by our Funding Bodies and Supporters. I would like to take the opportunity to thank our government funding partners:

  • Queensland Department of Children, Youth Justice and Multicultural Affairs
  • Queensland Department of Communities, Homelessness and Digital Economy
  • Queensland Department of Health
  • Queensland Department of Justice and Attorney-General
  • Australian Government Department of Health
  • Australian Government Department of Social Services
  • Townsville City Council

I want to make special mention to key supporters who have provided very important and significant financial support to us during 2020 / 2021

  • Armi’s IGA Supermarket and the associated annual “Armi’s IGA Charity Golf Day”
  • BM Webb
  • Bunnings
  • Carey Group
  • Grill’d Townsville
  • Jam and Bridgewater
  • Little Bee Marketing
  • MYER Townsville and the MYER Community Foundation
  • Pickerings Auto Group
  • Rotary Clubs across Townsville
  • Rotary Australia World Community Service

Plus, a number of incredible individuals who raised money and donated to us. You are our Althea Angels who keep our local families strong, connected and protected. Every dollar donated goes back into our services and makes a significant difference to the well-being of individuals, children and families in our community.

Paula La Rosa


Althea Projects